inkycatz Lv 1
Hello folders!
Welcome back from the downtime, in which Foldit’s database attempted to pretend most of September did not happen. We know better and we know how hard and inconvenient it has been!
The issue:
A database backup failed resulting in a loss of three weeks worth of data. This was discovered during our Wednesday maintenance.
What data was lost?
- Scoring for the last three weeks has been affected, and extremely likely to be unrecoverable.
- If you made an account on or after September 3, it is gone. Please remake your account, we want you to enjoy Foldit! (And are sorry for the extra hassle.) However, please do not pick the exact same name when you recreate your account. We cannot guarantee if you use the same name that you will be able to access chat, download recipes. Also some other functionality may be impacted. Take this opportunity to make a fresh new start. This is a known issue.
- All the demographic survey was lost. This means if you filled it out, we will need you to fill it out again. Yes, some slight improvements were based on initial feedback!
- Any news that was posted on the main site has been lost, but that just gives me an excuse to do a fabulous September wrap-up post.
What was not lost?
Scientific data was not lost.
What are we doing to help?
We can recreate puzzles after the servers come back up so you can not only play but share your solutions.
How you can help!
- Point your group members to this post.
- Tell everyone we’re back and ready to get back to the cool science.
- Report any and all NEW bugs in our thread here (hint: if there’s a feedback for that, it’s not new). Create feedback (after searching) with as many steps as you can so we can recreate your issue.
Thank you all for your patience - we know it hasn’t been easy and we’re all looking forward to getting back to doing great science!
