Crashes on 311 using alignment tools

Started by mimi

mimi Lv 1

Each time I start playing with the alignments on 311 the program crashes.
Gets a little frustrating.

I managed to get something threaded but haven't got further than that as yet.

Can you take a look at it please

beta_helix Staff Lv 1

That is indeed very disturbing.

Is there anything in particular that always causes it to crash?

Does anyone else notice this problem?

Are you on a Mac, PC, or Linux?

Sorry about this, Mimi… we will try to figure out what is going on ASAP.
We can extend the puzzle deadline for this target if we can't fix this soon.

Madde Lv 1

Happened to me once. Fortunately my changes were still there after the restart. I've had 2 Foldit windows open when it happened, so I didn't post my log.txt.
My OS: Windows 7 64bit

Mark- Lv 1

Happened to me too a few times on 311, early yesterday. I wasn't doing anything special. One time it crashed when I moused over an alignment. I have noticed that it hasn't happened since the latest update, but I really haven't played much with alignments since that was installed.

Also Windows 7 64-bit

mimi Lv 1

I have also been OK since the latest update.

Problem definitely seems to have been associated with using alignment
since I was able to progress the threaded protein without any difficulty yesterday.

I reset the puzzle today and had a go at various alignments without incident.
Like the other two I am Win7 64bit

Thanks