Foldit crashed on my Mac for Puzzles 2455 & 2458 on May 16 18 & 19 2024.

Started by jeff101

jeff101 Lv 1

Foldit crashed on my Mac five times the past few days (May 16 18 & 19, 2024) in Puzzles 2455 & 2458.
I used my Mac's Console App to view Crash Reports for these crashes, and I saved the reports as *.ips
files (normal asci text files that TextEdit can view on my Mac). Each of these files is 20-42 KB. I don't
understand the contents of these files, so I don't feel right posting them here for the world to see.

Some things in these files that look meaningful are:
"bug_type":"309", "os_version":"macOS 12.7.4 (21H1123)", "path" : "\/Applications\/Foldit11b.app\/Contents\/Resources\/cmp-binary-32ea1108c26b80fea58ad13d293f1524\/game_library.dylib", "name" : "game_library.dylib"
The above is from May 19's report. The other reports give very similar info but have
Foldit11a, Foldit11d, or Foldit11e instead. The report from May 16 has the same info
but instead has the following:
"bug_type":"309","os_version":"macOS 12.7.4 (21H1123)", "path" : "\/Applications\/Foldit11e.app\/Contents\/Resources\/cmp-binary-4f485fbcc9abc87f3f4b62751bdbcc24\/game_library.dylib", "name" : "game_library.dylib"

Is any of this helpful? What should I be looking for? If you send me a Foldit private message,
I'll send you all the *.ips files.

Thanks!

jeff101 Lv 1

I think the buildid info for the May 16 crash has been lost,
but for the May 18 & 19 crashes, it looks like the buildid was:
V34-20240502-f6c3b11c0f-macos_x64
while the directories below were in use:
cmp-binary-32ea1108c26b80fea58ad13d293f1524
cmp-database-9cc626267aa5f6df9bcb5f94584712fd
cmp-resources-c4a859bba7d394f52227935b7fb922e9

jeff101 Lv 1

I had another Foldit client crash on May 20 at 840pm.
Its *.ips Crash Report file gave info very like that listed for the May 19 one above.
Later on May 20, my Mac wanted to update itself from macOS 12.7.4 to 12.7.5.
I haven't had any Foldit clients crash since that update (knock on wood).

I have copies of multiple *.ips and log.txt files from the crashes.
Please DM me an external e-mail address if you'd like copies of these files.

With luck, updating to macOS 12.7.5 solved the problem.

jeff101 Lv 1

I had another Foldit client crash on May 23 at 346am running a recipe for Puzzle 2458.
Its *.ips Crash Report file gave info very like that listed for the May 19 one above,
but this time it listed "macOS 12.7.5 (21H1222)" instead of "macOS 12.7.4 (21H1123)".

Would someone on the Foldit Staff please send me a Foldit message with an e-mail
address to which I could send all the log.txt and *.ips files I have collected so far for
these Foldit client crashes? Each *.ips file is 20-42KB and each log.txt file is 1.3-2.1MB.

Thanks!