Kicked from group chat

[beta_helix]

Is it working again now, Steven?

[Steven Pletsch]

It is ! Thank you so much !

[jeff101]

I'm curious what solved the problem. Would one of
you please post what you did to fix the problem?
Odds are other players would like to know too.

Thanks!

[bkoep]

We just reset the IRC channel name for the group.

I don't think players have access to this setting. If other groups are seeing similar problems, please send me a private message and I'll take a look!

[Steven Pletsch]

working good, can close now, thank you for the help

[spongiformasquarepantsii]

Please i have the same problem with my group. We need the chat feature to discuss on a puzzle :(

[LociOiling]

Hi spongiformasquarepantsii -

While there's just a chance that chat doesn't like really long names (the user PLMCHY2202BLK4G2AY202122S2 is also reporting the same group chat problem), more likely the chat server needs attention.

I've asked the admins to try "resetting the group channel name" for both ProWigglers-AKLab and Haykapnayan.

See also this feedback from PLMCHY2202BLK4G2AY202122S2: https://fold.it/portal/node/2012892

As always, log.txt (c:\Foldit\log.txt or the equivalent) may be helpful, either attached to a feedback reply, or uploaded to #bugs-and-feedback on the Foldit Discord server.

[bkoep]

Thanks for the feedback spongiformasquarepantsii!

I've tried resetting the name of your group IRC channel (to "ProWigglers-AKLab"). Can you restart the Foldit app, log in again, and let me know if you continue to have issues with group chat?