Program not starting / empty window

Started by Schleicher

Schleicher Lv 1

I have uninstalled some random programs now.
For example "Host OpenAL (ADI)", which is part of the sound driver (I think).
Foldit now seem to work properly.
That's really wierd.

acalhoon Lv 1

I am also experiencing this issue on two separate systems. One system is running Windows 7 and one is running windows XP.

I installed Fold.it only 5 days ago and it worked correctly. Now, attempting to start Fold.It results in an empty window. My privileges have not changed nor have my drivers. I tried uninstalling and reinstalling with the latest installer without any success.

I have attached log.txt from the windows XP machine for your review.

tamirh Lv 1

Could you upload a copy of our DxDiag output?

To do this:

  • Start -> Run -> dxdiag
  • If there is a button that says "Run 64-bit DxDiag" press that
  • Check the box that says "Check for WHQL digital signatures"
  • Click the "Save All Information" button
  • Save the file somewhere and then upload it here

Note: This file will contain your system details, including your machine name, driver details, and hardware details. Feel free to remove any of the information you do not want to be public.

acalhoon Lv 1

On the XP machine I WAS able to run the application without a problem later in the same day. I did not update the installer or drivers.

I have attached the successful log.txt and slightly modified DxDiag.txt as your requested.

tamirh Lv 1

Could you reupload your DxDiag.txt? It's getting a 404 (probably the attachment bug that kxu is looking into).

Thanks