Scoreboard not updated

Started by mcurtis

mcurtis Lv 1

/*
To overcome Yet Another Bug
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Deleted user

No worries! Everything will start working today - they promised !

I'm calling my bookie right now to place my bet….

beta_helix Staff Lv 1

Brick… I have noticed that you have a good sense of humor, but please do not put words in my mouth.

Yes, we are having many problems and are not fixing them as quickly as we would like.

We are all as frustrated as you are, trust me: I have many MiniCASP puzzles that I am dying to release to all of you, but want to make sure things are more stable before doing so.

But nobody ever promised that everything would start working on sunday.

this was my reply to you: http://fold.it/portal/node/986789#comment-5120

"we are aiming for Sunday! our beloved admin (who has been dealing with moving, and at the same time trying to fix everything) hopes to have everything all up and running by this Sunday."

"we are aiming" and "hopes to have everything all up" do not mean "promised".

I promise that we want to sort this out as quickly as possible and I promise that we feel very bad about this.

I hope you didn't lose too much money at the bookies…

Deleted user

In the past, when puzzles didn't get automatically scored on closing, the scoring scripts were able to be run in a couple of minutes.

Why is it taking weeks now to run the scoring scripts? Do they still exist or is someone having to create them from scratch?

This has got to be one of the worst PR issues you could have : Puzzles close and no one gets credited for the work. Outside of the usual "only in it for the science" group, most people compete for the sake of the competition. Why bother if there is no reward (scores/standings = reward)?

Oh - and I won big. I never bet on Fold.It doing anything on time.

mcurtis Lv 1

/*
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admin Staff Lv 1

What exactly is being reported here? Is the automatic scoring script not running? I checked it just now and it's fine, scores have been computed for puzzles. Are scores not being sent to the server? That's a networking issue, or if you're running an old Foldit version, possibly a client bug. Please clarify.

mcurtis Lv 1

Scores are not acknowledged as being sent to the server.

For puzzle 196, I scored 10635.670, but the scoreboard showed only 10581.
I posted this to feedback well in advance of the deadline.
At the close of the puzzle, my score showed only 10581.

For puzzle 197, I scored 8810.808, but the scoreboard and home page has no record of it.

I've reinstalled the client twice, and I've restarted the client at least a dozen times in the past 4 days.
I can download new puzzles, and the client displays the current scoreboard.
And I can upload solutions to share with my group.
If that's a network issue, it's quite a selective one indeed.

/*
Your submission has triggered the spam filter and will not be accepted.
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mcurtis Lv 1

Also for puzzle 193, I scored 10235.040 on Evolver, which was never reflected on the scoreboard.

I posted a message to admin in #global:

IRC.FOLD.IT-#global.log-Sep 07 16:28:40 Gnutral ADMIN: no credit for #1 Evolver
IRC.FOLD.IT-#global.log:Sep 07 16:28:45 Gnutral http://fold.it/portal/files/chatimg/irc_7181_1252358692.png
IRC.FOLD.IT-#global.log-Sep 07 16:29:55 Gnutral IRC timestamp is about 90 minutes before deadline.

I tried closing and restarting the client several times, as well as copying the solution to a fresh install of the client.

Note that this is a common problem, previously reported in feedback, without any attempts at resolution.

"I was Robbed! I had Soloist Rank 9 on puzzle 186"
http://fold.it/portal/node/986689

"Had Efforts Cruelly Snatched Away"
http://fold.it/portal/node/986569