For those with a taste for brain salad surgery, there's a workaround if you have a working 4/27 client.
Copy the following directories and files from your functioning client to the failing client:
directories:
cmp-binary-2bfe2e07977035159ee66e7f30d9175d
cmp-resources-91373e2e6560ddccd3827577bf0e0080
files:
version-binary.txt
version-resources.txt
This solution worked for me on Windows when the failing client was not running. Next test will be to see if I can update a still-running but disconnected client, then start a second client in the same directory to "rescue" the current solution.
Not to pile on, but one more little thing I noticed.
While the little icon was red*, I tried to share a new recipe. Somewhat surprisingly, it seemed to work, and the "Congratulations" message was displayed. The "Web" button was greyed out in the edit dialog, however. A check of fold.it showed the recipe had not made.
After applying the BSS fix above, I shared again, was again congratulated, and this time the recipe was visible.
- or whatever color that is….
See also the BSS cure below. You can always install to a new directory (folder) and then just copy over the bits you actually need. This preserves your all.macro, game history, etc.
(Windows world, dunno about Linux and Mac.)
The above solution also worked for a running client, no problems. I believe the running client will most likely continue using the old directories, while any new clients will pick up the new directories.
Sadly, I ended up just shutting down the working client anyway, since I'd dropped 4 ranks since the client went disconnected.
Can we get an idea how long it will be till we get a fix rather than having to use the reinstallation getaround?
If actually everyone who is having problems needs to reinstall the software then it needs a statement to that effect and instructions on the website front page / blog.
Are puzzles going to be extended?
I have been waiting for a solution and have therefore lost at least 24hrs playing time.
Sorry about this mimi, but indeed that is the only solution.
We have posted instructions on the front page and extended 2 puzzles already:
http://fold.it/portal/node/997542#comment-27400
http://fold.it/portal/node/997554#comment-27401
We will extend 880, but will not be able to extend the Ebola puzzle as we're on a tight schedule to get your designs in for testing (hopefully that is understandable!).
Again, our apologies for all of this… we should be good for the next 2 years:
http://fold.it/portal/node/997582#comment-27413
See also the comment above, http://fold.it/portal/node/997567#comment-27405
You don't need to wipe out existing clients by reinstalling over them. Install to a different directory / folder and copy over two directories and two files. Worked for me on Windows, not sure about the other platforms.
loci,
thanks for the fix. it worked except for updating group scores(which may happen once client/foldit link up correctly).
I downloaded from the web site and installed over my current folders. Nothing lost or overwritten that I can tell (four different computers, all Windows). However, I did copy my options.txt and all.macro files to the desktop just in case.
I lost all my recipes doing the brain surgery…copying the resources and the two version files. When I launched foldit, it wiped out or otherwise ignored all my recipes.
Hopefully I have all my important work saved offline. Don't know what I've lost though.
Be sure to back up your all.macro, even though you aren't explicitly removing it.