We apologize for the inconvenience over these past two days and thank you for your patience. We are working to improve our server architecture to lessen the impact of hardware failures in the future.
If you are having issues restoring your best solution open this news post in a browser and read through the comments for more instructions. If they do not work, please ask in the global chat. If you have any other questions feel free to comment here or open a feedback.
Thank you for playing and happy folding.
I don't know if I'm more frustrated … or embarassed! What is a client? And how do I access one?
Everything in your instructions is based on "opening a new one," which I shall be happy to do as soon as I know what you're talking about. I even searched your site and got the more traditional definition of client, but I don't think we're talking customer relations here, are we?
Also, is there an edit link to these comment sheets. It doesn't do me any good to be able to Preview my words if I can't go back and correct them.
Thanks! Helen Ball (AKA bolotex)
In past foldit outages there have been times when scores were lost.
This info came from the players who have been through those times.
Luckily, the game coming back online this time was fairly seamless, so just restoring best should work for you.
If you have just started for the first time, the info on this page may be of help: http://fold.it/portal/node/988864
