Server Downtime Tomorrow 11/15 from 5:30-6:30am

Started by katfish

auntdeen Lv 1

But just to be clear - the game and chat are on different servers…

Are you taking all of them down, or just one or the other?

auntdeen Lv 1

It's been a long time since we've had all servers down at once so here is info just to remind players what that means, and how to protect the scores you have or are working on.

When the game server goes down, that means that you can't open another client. Be sure to open an extra for yourself beforehand if you can. Open a puzzle in that client - once the server is down, usually you can't switch without crashing the client.

You will not be able to share a solution - or download a shared solution (for team or yourself). If there is something you want to work on, load it in advance.

You will not be able to access scripts on the website - if there is a script you've been thinking of downloading, do that in advance.

If you try to share a solution or upload one for yourself, often the client will crash. And of course, once you close a client or it crashes when the server is down, it's gone.

If you try to switch from one puzzle to another, you are trying to access the server and will likely crash that client.

Trying to switch from one track to another may crash the client.

Manually saving a solution may be possible - but may also cause a crash.

***In other words - the only safe way to maintain a client during downtime is to just let that script run, or do that handwork. Anything else will likely cause the client to crash!

The safest way to protect your scores is to manually save ahead of the downtime and don't try to share, download, or switch within the client - until the server is back up.

Once the servers are back up, saving your solution is a good thing to do! Remember that your client has been out of touch with the server, and needs to regain communication. So any gains you have had with the server down need to be recognized by the server.

For that to happen quickly, when the server is live again, open an extra client - go to that puzzle - restore best. Check the website to see if the score has been recorded.

The website is on the same server as chat (different from the game), so it will be down until the chat server is up. A good way to tell if chat is working is by going to the website - if it resolves, then you will be able to use external irc to log into chat. Ingame chat will need both servers working for chat to work.

Although the downtime is only planned for an hour, many players get very itchy with no chat when the servers are down, waiting for them to come back up. There will be a mibbit room open for any players who wish to chat (and to pass the quick word when the servers are back up): http://www.mibbit.com/ - please use your normal foldit nick and the room will be: #foldit. If you usually use an external client other than mibbit, you can use that client to access the mibbit #foldit room by making a new connection to irc.mibbit.net.

If anyone else can recall any other issues that we have in this situation - please add! Later today I will be adding this info to our wikia.