Forum slow to load / doesn't load

Started by tristanlbailey

tristanlbailey Lv 1

This may only be a problem in countries outside the U.S. (I'm from Australia).

Even though I'm logged in from using the Feedback section on the Foldit website, after clicking the Forum link and waiting for the forum to load (some 15 - 30 seconds), it comes up with "You are not allowed to post new content in the forum", and the list of forum topics are missing.

I usually have to hit refresh/reload a couple of times, before the forum loads properly.

I don't know if the web browser I'm using has anything to do with it, but if it helps, I'm using the latest version of Google Chrome. My Internet connection is fairly solid, so it can't be that.

tristanlbailey Lv 1

I just tried again; this time around it displayed the forum OK (with me logged in), but it still took at least 30 seconds to load.

Are login accounts synchronised across all website sections (Feedback, Forum, Recipes, etc.)? Are there any sections running off separate servers, or are they all on the same server?

spmm Lv 1

Still seems to be a problem today with the global forum and the Void Crushers group forum is not loading either, although there are some old posts visible at the bottom of the group page.
Pic is of the globabl forum - loads quickly thought :-)

beta_helix Staff Lv 1

Until this gets fixed, you should be able to view the Forum if you log out.

So opening http://fold.it/portal/forum/5 in a different web browser than the one you usually use should at least let you view the Forum until we figure this out.

Again, we apologize for this and thank you for your patience.

tealight Lv 1

Only one small downside to that beta helix, one cant post to a forum thread unless one logs in - and then - guess what - it doesnt load. haha.
Here's hoping it can be fixed soon :)