Client crash - lost connection - summary

Started by Rav3n_pl

jflat06 Staff Lv 1

It appears this problem only happens in Windows (or at least not Linux). Working on debugging windows now.

auntdeen Lv 1

Sorry to reopen this…

Some of my team members are still having frequent crashes as of today, 2-18. It's possibly tied to the running of more than one client.

B_2 Lv 1

I'll add my frequent crash report here.

Running dev (beta) client on Win XP SP3. On any of the larger puzzles we're doing now, leaving a recipe running for a few hours will almost certainly result in a C++ Runtime error dialog box, client window stays open and visible until the dialog box is acknowledged, then the client window goes away. However, the foldit.exe process is active and visible in Task Manager, using lots of memory, but no CPU resources.

Rav3n_pl Lv 1

Folders, please do following test to check that connection loss cause client crash:

  • open ONE instance
  • ensure that chat is working
  • disable network adapter or simply unplug network cable
  • wait few second
  • press blue "i" in chat window
  • try to type in chat window
    There should be a pop-up "unable so send message" or similar. Client should not crash.
    If it crash please save log.txt file and attach it to reply.
    If it not crash close it and open again to get working chat :)

maddog2012 Lv 1

After disconnecting from wifi, was still able to click blue "i" button without problems. Typing "test" in chat caused it to crash immediately.