Peer certificate cannot be authenticated with given CA certificates. Error contacting server.

Started by phi16

JeNNeR Lv 1

Close it / because all was need is turn off firewall. Then wait until Foldit is renew databases, and turn again on.
All is worked happily.

17664535_Corbett Lv 1

Hi all.

Opened this again, as it is happening to me as well as several friends trying to log in online to play for the first time. Message as soon as I click Play Online is: "Peer certificate cannot be authenticated with given CA certificates: Error contacting server."

Could anyone help with some steps to try solve this?

Using Windows 8, fully updated.
ESET smart security, updated version 8.

I have tried disabling firewall, as well as reinstalling.

Any suggestions would be appreciated. Please let me know if more information is required. Can't wait to start!

inkycatz Lv 1

Is your system clock correct? Please make sure that your Windows clock is set correctly, since if it isn't, your computer will think the CA cert is expired/not valid yet.

Hope that helps!

brow42 Lv 1

I haven't fully thought through the authentication issues but it would seem to be a good idea if people could download the certificates from the web site and install them by hand, instead of relying on the built-in client to download them (which requires valid certificates to download the valid certificates).

Also, 10 year certs would be better than 2 year certs. :D

bkoep Staff Lv 1

Sorry for the delayed reply! Can you tell us when you're getting this message? Do you get the error when you try to log into the Foldit application, or later, after you've entered a Foldit puzzle?

Puttering Lv 1

I'm having the "Peer certificate" error, as of last (i.e. Saturday) night. Fold It app had been working well up through…very early Sat. morning.

Haven't done anything to the clock, and I verified the time online at OnlineClock.net. (Fun site! :) )

OS: Windows 10
(Probably don't need this, but using Firefox 68.7.0esr.)

It happens when I've opened the app and am trying to log in.

I'm making do with the offline option, but I'd like to get back online.

Ideas, please? Any other info you need?

Many thx, and stay safe!