Client still will not download

Started by steveB

steveB Lv 1

Neither the developer or the main clients will download - this is a continual problem from the last feedback of a few weeks ago.The main freezes at 6.3 Mb.

I use my computer daily, doing both ftp and http downloads and the fold.it website is the only one which gives this problem. Does the foldit server not have server logs which would show what the problem is as I am certain that it is not at my end of the connection.

Rgds

SteveB

Seth Cooper Staff Lv 1

The latest Windows installer is the most up-to-date version. Perhaps installing in a different location would help?

steveB Lv 1

Screen shot attached for attempted downloads on IE and Firefox.

As you can see, the download is freezing at the same point on both browsers, and also this has happened on multiple occasions.

As well as not being able to download for me, I am concerned that potential new players also cannot download the client, if this problem is at your end, and you are losing vast numbers of folders because of this.

Rgds

SteveB

steveB Lv 1

Just to sumarise :

The client will not download on either IE or firefox using the www.fold.it link.

The in game updater will not update either in 'beta' or 'main' and freezes at the same point.

steveB Lv 1

Further update

Just got the 'beta' to update in-game, first time in days that the download has managed to complete. I really don't understand where the fault could be.

Bletchley Park Lv 1

Steve, it might be possible that the temporary folder you are downloading to was full and it only had 6.3 Mb of free space ?

steveB Lv 1

Thanks for the suggestion Bletchley Park but I can download anything else of the same size off the internet using the same browser.