scores not updateing at all

Started by itskimo

itskimo Lv 1

on 467 (and others) the score has not updated for over an hour of play. this makes it hard to play with strategy because you dont know where the other players are. any advice on how to get the score windows to update would be nice :)

beta_helix Staff Lv 1

We are looking into this as it is probably related to the recent bandwidth fixes.
Thanks for reporting the problem.

Seth Cooper Staff Lv 1

I've posted another update that adds a 'Reduce network bandwidth' option to the general options menu. The game should use less bandwidth overall than before, but checking this box will cause it to use even less, at the cost of less frequent updates of information.

Leaderboards should be up to date if the option is not checked.

mimi Lv 1

I was keeping an eye on the score updates yesterday, watching my score for Puzzle 465 on both the current client running and on another client running a second instance of the same puzzle on a different track.
I was comparing them with the score shown as registered on the website.

I was running the latest version of the software - version ending dafd5
but I did not have the option to reduce the network bandwidth checked.

    Actual   Client1 LB   Client2 LB  Website 23.45   10534    10534        10530       10534 23.46   10535    10534        10530       10534 23.47   10535    10535        10534       10534 23.51   10536    10535        10534       10534 23.52   10537    10536        10534       10534 23.55   10539    10537        10534       10534 23.58   10540    10539        10534       10534 00.00   10541    19540        10540       10540

The "leaderboard" on the first client showed the same score as was given for the puzzle at top centre screen but lagged just a little bit behind all the time.
The score on the website was correct at 23.45 but did not update until 15 minutes later, missing out all the interviening scores
The score on the second client leaderboard updated just after the website.

We observed something similar at the end of puzzle 462 before the most recent update.

This lag is only really a problem at the end of puzzles where it becomes very relevant to have an accurate idea of your own and other peoples scores, particularly if the competition is close.
If someone makes a large jump in the 15min before a puzzle ends but the updates are such that it does not register - they are not going to be happy!

Not sure if this problem can be addressed without upsetting the bandwidth again