rosetta decoy crashing, after new update

Started by dbuske

dbuske Lv 1

I run on windows 10, 64-bit.
I got the update, started up fold-it.
It started normally.
Tried to load Rosetta Decoy and foldit crashed to the desktop.
Started fold-it up again and loaded the 2nd puzzle.
It loaded normally.
Microsoft debugger said there was an unhandled exception in win32 in foldit.
I run 64-bit.
The debugger also crashed. Might have been The debugger crash message???

Deleted user

Same issue on Windows 7 today. "devprev" updated with new release, client opened and logged in, when I selected puzzle 1201, the client immediately crashed. Repeated this a few times, same results.

Opened puzzle 1203 that I hadn't touched yet, and it is working OK.

Deleted user

Crash report:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Foldit.exe
Application Version: 0.0.0.0
Application Timestamp: 52c4c7ce
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.19045
Fault Module Timestamp: 56258f05
Exception Code: e06d7363
Exception Offset: 0000c42d
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

jflat06 Staff Lv 1

Do you have any log files for these crashes? I'm not able to reproduce locally.

Also, it would help me a lot if people experiencing this crash can share some solutions for the puzzle from the MAIN client. Thanks for any help!

jflat06 Staff Lv 1

Is that the log from the crash run? It looks like that log is from the run right after the crash (I can see the CRASH ID at the top).

bertro Lv 1

It is the log right after the last crash (there were one or two before that) just before I restarted the client.

I got another crash, I'll attache it.

bertro Lv 1

I did not restart the client this time, so if you need some other info just tell me.