problem with the SSL CA cert on Windows 10

[srvbot2]

(Sorry for the weird username - this is János Barbero, and I think I must have set this account up under my personal email for some kind of automated job a very long time ago.)

Hi Foldit team,

Tried to share Foldit with a friend who is in Hungary running Windows 10. They got this error message on starting the game after trying to log in:

"problem with the SSL CA cert (path? access rights?): Error while fetching https://fold.it/portal/comm/whoami_csv"

If you have any pointers or need them to look up any paths on their machine, please let me know.

Thanks,
János

[beta_helix]

Hi Janos!

It's Firas!
I'll let the team know so we can figure out what is going on.

—beta_helix

[srvbot2]

Thanks Firas! Good to hear from you! - János

[jflat06]

That looks like they are running a very old download of Foldit, potentially. Nothing with "portal" in the URL has been used in years.

[beta_helix]

https://fold.it/play

[srvbot2]

Thanks, I let them know to try to download the latest version! If the problem reoccurs I'll keep you posted.