Program not starting / empty window

Started by Schleicher

Schleicher Lv 1

When I try to start Foldit an empty window opens and then nothing happens.
The mouse pointer is "busy" when I hover over the empty area.
When I try to close the window Windows is telling me that the Application does not respond.
I have uninstalled and deleted everything and then downloaded and installed a fresh client.
At the first start after installation there are the same symptoms as before.

Version-binary: 02d663f2af67db750a8cae5965f1c95c
Version-database: cd6f86a777201021edd112ff1261991a
Version-ressources: a45480a791ce02ac325acec7bf09ab06
This is the log.txt:

args passed:
'C:\Program Files (x86)\foldit\foldit.exe'
'-dynamic'
Can't open options file options.txt. (....\src\interactive\application\Application.cc:77)

My system:
Windows 7 64Bit with all updates
4 GB RAM
AMD Phenom
Nvidia GTX460 with driver 275.33

Schleicher Lv 1

Now I have tried the new installer, but it still doesn't work.
Here's the log from the first run after installation:

args passed:
'D:\Foldit\Foldit.exe'
'-dynamic'
Can't open options file options.txt. (......\mini\src\interactive\application\Application.cc:77)

Here's the list of files:
23.08.2011 18:53 221.696 Foldit.exe
23.08.2011 18:53 82.214 icon.ico
24.08.2011 06:11 0 inital_run
24.08.2011 06:11 152 log.txt
24.08.2011 06:11 0 stderr.txt
24.08.2011 06:11 0 stdout.txt
24.08.2011 06:11 48.904 uninstall.exe
23.08.2011 18:53 32 version-binary.txt
23.08.2011 18:53 32 version-database.txt
23.08.2011 18:53 32 version-resources.txt

Schleicher Lv 1

Running as admin doesn't help.
I tried copying a working options.txt from a different computer.
No luck:

args passed:
'D:\Foldit\Foldit.exe'
'-dynamic'

Bletchley Park Lv 1

I notice this:

args passed:
'D:\Foldit\Foldit.exe'
'-dynamic'

and

args passed:
'C:\Program Files (x86)\foldit\foldit.exe'
'-dynamic'

The last one seems correct for a win 7 64-bit install.
Have you checked the c:\program data\ directory tree for the data files ?

Schleicher Lv 1

All the files seem to be there:
1442 Files
97 Directories
131856109 Bytes
Since Foldit can write the log.txt and the initial_run files it's probably not an access rights problem.
Foldit is freezing before it can write a fresh options.txt

Rav3n_pl Lv 1

Load new win installer and install it in another location.
Then copy all.macro file to get cookbook in place and try running it.