Client crash - lost connection - summary

Started by Rav3n_pl

Rav3n_pl Lv 1

Foldit client crashes when IRC connection is lost.
It can be caused by wifi/router/cable/dns problems.
Any client that is connected to chat blowing up on Internet connection loss, especially when we want to type anything in chat window(s) and/or use blue "i" icon to see who is on-line.

IRC module should check connection state pror to any transmission to avoid crash.
Also "reconnect to irc" button would be good ad-don for all ppl that use more than 1 client in more than 1 place.

Reported in feedbacks:
http://fold.it/portal/node/991444
http://fold.it/portal/node/990703
http://fold.it/portal/node/990641
http://fold.it/portal/node/990633
http://fold.it/portal/node/985890
http://fold.it/portal/node/989606
http://fold.it/portal/node/990809
http://fold.it/portal/node/991369
http://fold.it/portal/node/991089
http://fold.it/portal/node/990519
http://fold.it/portal/node/990092
http://fold.it/portal/node/989950
http://fold.it/portal/node/985820
http://fold.it/portal/node/985678

Marked those feedbacks as duplicates to this thread.

tealight Lv 1

the reconnect button sounds like a good idea. many people have issues with the chat dropping out.

Susume Lv 1

I've been wire-sniffing the in-game IRC connection. At a certain point the client sends an IRC chat message and the server's TCP stack responds with a reset, indicating that the server terminates the TCP connection. At this point the game client crashes. Programming the game client to handle the TCP connection being closed would be an improvement. Adding the ability to reconnect to IRC after that happens would be even better.

It looks as if a load balancer or firewall on the server end is running low on resources and dropping TCP connections. Allocating more resources to the load balancer and/or firewall could cut way down on IRC disconnects and resulting game crashes, even if time is not available to fix the game client.

spmm Lv 1

I have experienced quite a few more crashes since the last update (which may be coincidence) when foldit has been left running even with just a single client, like today.

The external IRC connection is maintained, although of course I loose the connection to the group chat.

Also I am getting 'foldit not responding' and slower load times on puzzles, even smaller ones.
Running Win7 64bit on i7, no system changes or other software installed during this time, bandwidth supplier unchanged although consistency of the ISP supply may of course be a factor.

tealight Lv 1

In the last couple of days, ive played foldit on my old dualcore amd running XP and my laptop which is win7 64bit on i3.

I had no crashes etc on either and dual core was left on overnight at least once, lappy used about 5 hours at a time.
I did find 514 slow to load on both

I had ingame chat continuously also..but that could be a fluke lol